Posting number: 27-00226
Department: 429 Department of Inspections, Appeals & Licensing - Racing & Gaming Commission
Job classification: Public Service Manager 1
Posting type: Open
Categories: Program Management
SummaryDo you have a tech and compliance mindset, have good communication, leadership, organization and time management skills? Are you a self-starter who thrives in an always moving environment? The Iowa Racing and Gaming Commission (IRGC) is the state agency that regulates the fast-paced and ever-changing world of casino and sports wagering. We are seeking a Director of Compliance to help lead and manage our staff while being an effective, efficient, and approachable regulatory agency.
The Director of Compliance assists the Administrator and other members of senior staff in developing and administering IRGC’s compliance programs at an operational level. Responsibilities include management of and collaboration with staff responsible for day-to-day compliance operations; oversight and direction of staff investigations; and development, implementation and management of additional compliance programs, processes, policies and/or procedures in collaboration with other members of senior staff.
As a member of IRGC’s leadership team, the Director of Compliance provides analysis and recommendations to the Administrator. The Director of Compliance must consistently apply independent judgment, balance competing demands, prioritize resources, and manage and mitigate risk to the agency. Responsibilities include the ability to be thoughtful and strategic while remaining composed under pressure. The Director of Compliance will also oversee day to day supervision of IRGC staff members working at the several of the commercial casinos in the state.
This position will be located at 6200 Park Avenue in Des Moines. The position is full time, 12 months per year. Occasional evenings and weekends are required. Extra hours during the week are common. Frequent in-state travel to regulated casinos is required. Out-of-state travel will be required 2-3 times/year. The successful applicant will be required to complete and pass a DCI Class A background, including fingerprints.
What We’re Seeking
The successful candidate for this exciting position is a motivated, organized, and detail-oriented individual.
Desired Skills and Abilities
- Self-motivated, quick learner.
- Navigate multiple priorities proficiently by setting deadlines and balancing workloads.
- Develop and implement procedures, policies, and guidelines.
- Analyze and evaluate complex administrative issues and recommend and implement effective solutions.
- Supervise and manage staff, including planning, organizing, directing, coaching, and evaluating the work of others.
- Excellent written and verbal communication skills.
What You’ll Do
- Administer the agency compliance program for all electronic gaming machines in state regulated casinos.
- Supervise assigned IRGC staff members responsible for day-to-day oversight of gambling and wagering activities in the state.
- Implement and interpret statutes, administrative rules, and operating procedures to ensure that all operations are conducted in accordance with state guidelines.
- Oversee and implement agency gaming approval processes for staff and management review of gambling games and implements of gambling.
- Interact with casinos, gambling game suppliers, and independent testing laboratories to review new products and concepts for consideration under administrative rules.
- Analyze agency needs in areas related to compliance with administrative rules, including new technologies, products, and processes.
What We Offer
In addition to providing a positive work environment, we offer a great compensation package for all full-time employees, including:
- Robust benefits, including excellent health, dental, life, and vision insurance.
- Generous paid time off, including vacation, paid holidays, and sick leave accrual.
- Opportunities for professional development.
- Flexible Spending Accounts for medical and dependent care.
- Iowa Public Employee Retirement System (IPERS) Retirement Package.
- Optional 401A plan with employer contribution.
- Retirement Investors Club (Employer Sponsored Retirement Plan).
- Employee Assistance Program for support when you need it most.
- Access to an on-site employee fitness center.
- Employee Discount Programs from a variety of vendors (vision, cellular, fitness, and more).
To Apply
Send cover letter and resume to Randy Morrison at randy.morrsion@iowa.gov by August 4, 2026.
E-Verify and Right to Work
The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.
This is a non-merit position with the Iowa Department of Inspections, Appeals & Licensing - Racing & Gaming Commission. Candidates must follow the instructions in the "To Apply" section.
Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise
2) Eight years of full-time work experience in program administration, development, management, or operations.
3) All of the following (a and b):a. Four years of full-time work experience work in program administration, development, management, or operations; and
b. A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.4) All of the following (a, b, and c):a. Two years of full-time work experience work in program administration, development, management, or operations; and
b. A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work equals one year of full-time experience; and
c. A combination of a total of two years of graduate-level education and full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university course work in a public-service-related area (e.g., public or business administration, social work, law, education, engineering) equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is
also equivalent to one year of full-time experience or education.5) Current, continuous experience in the state executive branch that includes one year of full-time work as a Public Service Supervisor or comparable specific management-level position.
For additional information, please click on this link to view the job description.