Senior Director, Data & AI Strategy

About the Organization:

The Executive Office of Health and Human Services (EOHHS) is comprised of 11 agencies and the MassHealth program. EOHHS seeks to promote the health, resilience, and independence of the nearly one in three residents of the Commonwealth we serve. Our public health programs touch every community in the Commonwealth.

About the Role:

The Executive Office of Health and Human Services (EOHHS) is seeking an innovative and strategic Senior Director of Data & Artificial Intelligence Strategy to support the Secretariat Chief Data & Informatics Officer (SCDIO) in shaping and advancing EOHHS's enterprise data, analytics, and artificial intelligence (AI) strategy.

Reporting directly to the SCDIO, this role serves as a senior leader responsible for driving data modernization, AI adoption, analytics strategy, and enterprise transformation initiatives across EOHHS and its 11 constituent agencies. The Senior Director will collaborate with executive leadership, agency stakeholders, technology teams, data office leadership and external partners to develop and implement scalable, sustainable, and innovative data and AI solutions that improve decision-making, operational efficiency, and constituent outcomes.

The ideal candidate is a strategic thinker and trusted advisor who can navigate a complex, federated environment while balancing innovation, governance, privacy, security, and business needs. This individual will possess strong leadership skills, experience leading cross-functional initiatives, and the ability to influence data driven decision-making at all levels of the organization.

The primary work location for this role will be at One Ashburton Place, Boston, MA 02108. The work schedule for this position is Monday through Friday, 9-5pm. This position follows a hybrid work model that combines in-office and remote work as needed.

Responsibilities:

• Partner with the Secretariat Chief Data & Informatics Officer to develop and execute enterprise data, analytics, and AI strategies across EOHHS and its 11 agencies

• Lead EOHHS's Artificial Intelligence Strategy & Community of Practice functions, including identifying opportunities for responsible AI adoption and enterprise innovation & enablement

• Develop strategic roadmaps that align people, processes, technology, and governance to support agency and Secretariat priorities

• Provide strategic leadership and alignment across analytics, data warehouse, business intelligence, and technology teams to drive delivery of data and AI products and services in support of EOHHS’ mission

• Lead enterprise data modernization initiatives and support the adoption of industry-leading data management, governance, and analytics practices

• Establish and promote best practices, governance frameworks, and operating models that support responsible, scalable and sustainable data and AI capabilities

• Collaborate with agency leadership, technology teams, legal, privacy, and security stakeholders to ensure compliance and responsible use of data and AI technologies

• Lead enterprise prioritization efforts, balancing competing agency needs, regulatory requirements, resource constraints, and strategic objectives

• Serve as a trusted advisor to executive leadership on data & artificial intelligence strategy, analytics, artificial intelligence utilization, governance, and emerging technology trends

• Evaluate strategic opportunities, risks, and investments related to data and AI initiatives and provide recommendations to executive leadership

• Manage, mentor, coach, and develop managers, analysts, and strategy professionals supporting enterprise data and AI initiatives

• Foster a culture of transparency, innovation, collaboration, accountability, and continuous learning across the Data & AI organization

• Work effectively within a matrixed environment and serve as a subject matter expert on enterprise data strategy and AI transformation

• Represent EOHHS in cross-secretariat initiatives, governance forums, and strategic discussions related to data, analytics, and artificial intelligence

Preferred Qualifications:

• Demonstrated experience developing and implementing enterprise data, analytics, and artificial intelligence strategies

• Experience creating strategic roadmaps and leading large-scale transformation initiatives

• Strong knowledge of data governance, data management, analytics, artificial intelligence, machine learning, and emerging technologies

• Experience leading and managing multidisciplinary teams in complex organizational environments

• Strong understanding of cloud technologies, modern data platforms, big data infrastructure, and advanced analytics solutions

• Experience with project and portfolio management methodologies and tools

• Exceptional communication and presentation skills, including the ability to communicate complex technical concepts to executive and non-technical audiences

• Strong stakeholder management, facilitation, consensus-building, and relationship management skills

• Demonstrated ability to lead cross-functional teams and influence decision-making across organizational boundaries

• Strong analytical, problem-solving, and strategic planning capabilities

• Ability to manage multiple priorities and deliver results in a fast-paced, evolving environment

• Entrepreneurial mindset with the ability to identify opportunities, drive innovation, and execute with limited direction

• Commitment to public service and improving outcomes for the residents of the Commonwealth

Pre-Offer Process:

A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori  

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. 

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website. 

ADA Reasonable Accommodation: If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests 

For questions, please contact the Office of Human Resources at 1-800-510-4122 and select option #4. 

MINIMUM ENTRANCE REQUIREMENTS:

Applicants must have at least (A) seven (7) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in IT administration or IT management, of which (B) at least three (3) years must have been in a managerial capacity.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range. 

An Equal Opportunity / Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.  Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements.  We encourage individuals who believe they have the skills necessary to thrive to apply for this role.