We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.
We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.
Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background. At BASF, careers develop from opportunities .
Objectives of the Position
The Customs Data Specialist supports the maintenance and global consistency of customs-related data obtained from Customs Authorities, third-party providers, and BASF internal systems. The role is responsible for data collection, mapping, validation, and maintenance to ensure accurate integration into BASF Customs Dashboards and other customs-related applications.
The incumbent serves as a key operational contact for customs data requests, reporting, and analyses from Corporate Functions and Business Units. The role supports the preparation of customs and duty-related insights, evaluates the impact of regulatory changes, and contributes to data-driven decision-making through analytics and standardized reporting.
Main Tasks
Data Management
- Maintain and ensure the accuracy, consistency, and integrity of global customs data.
- Perform data mapping, validation, and integration into customs dashboards and reporting tools.
- Generate customs and duty-related reports, analyses, and insights for stakeholders.
- Develop and maintain standardized dashboards and visualizations for customs reporting.
- Collaborate with customs, business, and digital teams to improve data quality and reporting processes.
- Support duty optimization initiatives through data analysis and identification of savings opportunities.
- Contribute to data governance, process improvement, and continuous enhancement of customs analytics capabilities.
- Define, develop and monitor global Customs KPI and upload it into the GB Scorecard
- Proactively engages Customs Communities of practices to ensure globally defined processes
- Closely align activities with Process Design and AI Team to implement necessary changes in the process landscape
- Deep dive into and analyses of BASF internal & external customs data and presentation in a visual standardized format in close collaboration with Supply Chain Excellence team
- Provide Training to Customs Community
Data Analysis & Reporting
- Deep dive into and analyses of BASF internal & external customs data
- Analyze customs data to identify trends, risks, and opportunities for improvement.
- Prepare and present compliance reports and dashboards to regional and global leadership.
- Monitor regulatory developments and assess their impact on business operations.
Collaboration & Stakeholder Engagement
- Collaborate with customs communities, business units and supply chain functions.
- Act as the primary contact for customs communities, regional business units and supply chain on Customs Dashboard topics
Requirements
Education
- Bachelor’s degree in Supply Chain, Business Analytics, Engineering or a related field.
Working Experience
- 5+ years of experience in customs compliance, trade compliance, supply chain or customs operations, with regional or global exposure.
- Strong understanding of customs regulations, broker management, and internal control systems.
Technical & Professional Knowledge
- Good Customs and Foreign Trade knowledge and regulations
- Good Supply Chain Operations knowledge
- Strong communication and argumentation skills
- Strong analytics thinking
- Strong teamwork competence
- Structured work organization
- Experience in project management is desirable
- Good knowledge of the SAP master data systems and SAGP GTS
The BASF Service Hub Kuala Lumpur (BASF Asia-Pacific Service Centre Sdn Bhd) is strategically located in the capital city of Malaysia. Since its inception in 2005, the hub has expanded from 130 employees to over 1,300 employees currently and is expected to keep growing. As an ISO 9001:2005 certified organization, the Service Hub Kuala Lumpur is committed to delivering high quality expertise and services in finance, people, supply chain, EHSQ (environment, health, safety, quality), product safety and digital.
We take pride in providing our business services to BASF companies and affiliates across 20 markets in the Asia Pacific region and beyond. Moreover, we offer our services in 8 different languages to cater to the diverse needs of our stakeholders. Our focus on competency and technology-driven solutions allows us to consistently deliver exceptional services, thereby contributing to the success of our businesses. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay, which cover the European and American regions.
BASF Service Hub Kuala Lumpur was recognized with nine prestigious awards in 2024, reflecting its commitment to creating a vibrant, inclusive, and empowering workplace. These awards include winning the title of Operational Excellence in HR at the GBS Asia Awards 2024, multiple accolades at the Life at Work Awards 2024, where the hub was recognized as First Runner-up for Workplace Excellence (International Organization) and CEO Champion (International Organization), as well as Second Runner-up for Best International Organization. The hub also won the title for Excellence in Learning Tech Advancement System and a Certificate of Excellence in Talent Management and Leadership at the HRD Awards 2024. Furthermore, the hub secured a Bronze Award for Excellence in Digital Transformation at the HR Excellence Awards 2024 and received a Bronze Award for Human Resources Impact and an Honorary Award for Creative Talent Management Impact at the SSON Impact Awards Asia 2024.
At BASF, we create chemistry for a sustainable future. Our ambition: We want to be the preferred chemical company to enable our customers’ green transformation. We combine economic success with environmental protection and social responsibility. Around 112,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises, as core businesses, the segments Chemicals, Materials, Industrial Solutions, and Nutrition & Care; our standalone businesses are bundled in the segments Surface Technologies and Agricultural Solutions. BASF generated sales of €65.3 billion in 2024. BASF shares are traded on the stock exchange in Frankfurt (BAS) and as American Depositary Receipts (BASFY) in the United States. Further information at www.basf.com.