CelcomDigi Tower, Petaling Jay, MYFull TimeExecutivePosted Today
Job Description
The Unit Head, Project Management is a Strategic leader driving end-to-end project delivery and financial excellence through robust governance and risk management, ensuring alignment between IT service delivery, client expectations, and business objectives
Responsibilities- Coordinate and manage delivery of services/solutions/products across all TechCo lines of business (Cloud, Cybersecurity, Fiber, 5G/IoT/AI) to ensure timely and quality delivery to the customers
- Facilitate cross-functional, cross lines of business collaborations required for project delivery
- Align project delivery with product practices and operational goals
- Manage multiple large-scale cross lines of business projects while meeting deadlines and quality expectations
- Drive governance processes with regular project health reporting
- Drive issue resolution and mitigate risks proactively
- Monitor financial performance, ensuring projects are within budget
- Build strong customer relationships through proactive communication, transparency and solution-oriented engagement
- Collaborate with vendors, and cross-functional/cross lines of business internal teams to meet SLAs
- Establish project/program governance structures, reporting cadence and performance tracking mechanism, aligning to the project management frameworks and methodologies
- Ensure compliance with organizational processes, industry standards, contractual obligations and regulatory requirements
- Bachelor's degree in Engineering, Information Technology, Computer Science or related field.
- Minimum 15 years of working experience in technology, ICT or enterprise connectivity environments with 10+ years of project management leading multi-disciplinary teams and managing end-to-end solution delivery.
- Certification in PfMP/ PgMP/ PRINCE2/ ITIL is mandatory
- Experience in IT service delivery in a complex environment
- Proven track record delivering large, complex projects/programs across multiple domains involving software development, connectivity, ICT, cybersecurity and enterprise solutions.