Parañaque City, PhilippinesFull TimeEntry-levelPosted 3d ago
Job Description:
Main Job Responsibilities
- Guest Check-in and Check out
- Reservation Management
- Guest Assistance
- Front Office Operation
- Cash Handling
- Safety and Security
- Administrative Tasks
Functional Job Responsibility
- Attends to guest complaints and facilitates their solution through effective coordination with the appropriate departments, or when necessary, through the Duty Manager/Guest Service Managers, in order to ensure guest satisfaction.
Key Competencies Skills
- Opera System knowledge as an advantage
- Excellent communication and interpersonal skills
- Previous experience in customer service or hospitality industry preferred.
- Flexibility to work various shifts, including evening, weekends and Holidays
- Positive attitude and willingness to go above and beyond to exceed guest expectations.
Experience:
- Front desk: 1 year (Required)