Position: Internal Sales Associate at Tube Sales India Division within Alleima India Pvt. Ltd.
No. of Vacancies: 1
Job ID: R0040675
Location: Pune
Full time /Part Time: Full time
Regular /Temporary: Regular
At Alleima, our mission is much more than delivering high-quality products, technology, and processes - working together to develop solutions based on our customer’s needs and thus achieve our business goals, is a better way to describe our daily work. With curious employees and safety as our priority, we create a work environment where you can develop both personally and professionally.
With a clear direction for our journey ahead, utilizing our position as a technology leader, progressive customer partner, and sustainability driver, we aim to become an even stronger company in our industry.
Are you ready to take on this challenge together with us? Join us on our journey! www.alleima.com
Your Role
As Inside sales support, your prime responsibility is to facilitate support to H&I tube business. To ensure smooth business through timely & proactive support on offers and order execution. To work in close coordination with mill, field sales and other internal departments. Maintain records keeping as per internal guidelines, Audit, and other statutory purposes. Support team in other ancillary functions like marketing and promotion whenever needed for this product area.
Your main responsibilities are as follows:
Enquiry registration in CRM (Customer Relationship Management) system, follow up with respective plants/Mill for offer.
Making an offer to customers, ensuring all enquiries are attended and closed in CRM.
Coordination with mill personnel from order booking until the complete execution of an order.
To ensure smooth business through timely & proactive support on entire flow from offers to order to collection and all after sales activities. Follow all the processes mentioned in SOPs (entry in Dynamics, O to C system, Book ODS orders through Sopic, create and maintain customer and product masters in Sopic for ODS business)
Represent for Audit both internal, external, and statutory, ensure record keeping as required by internal guidelines and statutory requirement. Uploading and record keeping of all documents in CRM and ERP system as required for Audit/statutory purposes.
Support team in other ancillary functions like marketing and promotion whenever needed for this product area.
Supporting New and old customer Vendor registrations process.
Internal controls support
Contracts review and Order Desk Management
Expediting and follow up on offers, order status and progress report , delivery, and dispatch documents
Coordinate with IT to develop and maintain web-based systems as needed for smooth flow and audit purpose etc
Any new projects as assigned by Manager.
Timely collection and follow up for TDS Certificates and its reconciliation.
Accounts Receivable Management and payment reconciliation with effective follow-up with customer. Periodical reconciliation of customer payments.
Claims handling
Coordinate for Bank Guarantees, Letter of Credits etc. with internal and external stake holders to ensure timely receipt & submission of documents.
Admin support for Sales team
Liaison with other Production Unit for ODS sales
External sales support for transactional customers and distributors.
Taking are of external sales for identified segment if required.
Co-ordination with production units from order booking to invoicing.
Handling few direct sales accounts like Distributor and Transactional Customers.
To work with Digital Lead Generation activity in the long run.
Maintaining database/reference lists of information required for various purposes.
Assuring adherence to Alleima compliance as well as code of conduct.
About You:
You should have any bachelor’s degree in engineering or commerce background. You should have preferable 10 years’ experience in handling enquiry to cash process in Engineering or manufacturing industry. Acumen in any CRM/ERP systems. Experience in handling customers, making offers and order execution is added advantage. Preference is given to female talent with an utmost focus on diversity and inclusion.
Functional Competence:
Conversant with “enquiry to order” process, preferably within Engineering product ranges which requires close coordination with manufacturing team and customer.
Prior experience in handling government tender business.
Ready to travel if required (approximately 20-30%)
MIS & Analytical skills
Proficiency in Excel, Word, PowerPoint
Good understanding of commercial terms and taxation as applicable
Knowhow about “enquiry to cash” process.
Agility to work with various ERP and CRM systems.
Ability to pick up product and system knowledge to support the sales team.
Basic understanding of INCOTERMS and Logistics
Behavioral Competence:
Proactive approach & Effective Communication (written and verbal)
Good at Stakeholder Management & Interpersonal Skills
Quick Learner to adapt with the Organization’s way of working and self-development
Ensure “Safety First” culture.
Confident Person with an Open Mind to Feedback
Good at managing demanding / pressure situations.
Being Vigilant
Your Reporting: This position reports to General Manager – Precision Tubes, Alleima India Pvt. Ltd.
Your Key Stakeholders: Customers, Production Units, Sales & Marketing Team, Business Controller, Legal, Finance
What you can expect from us
Alleima offers a competitive total compensation package including comprehensive benefits. In addition, we provide opportunities for professional competence development and training, as well as opportunities for career advancement. You shall enjoy the diverse and inclusive culture we are nurturing at Alleima!
Additional Information
How to Apply:
Alleima employee may upload updated profile in Workday through own login and apply or refer a candidate against the JR No. R0040675, no later than August 31, 2026.
Or
Please send your application by registering on our site Open jobs — Alleima and uploading your CV against the JR No. R0040675, no later than August 31, 2026.
For further information about this position, please contact:
Sudhindra Hathwar, Hiring Manager, sudhindra.hathwar@alleima.com
For further information about the recruitment process, please contact:
Amita Patil, Recruiter, amita.patil@alleima.com