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Scottish Government

Resourcing Operational Lead

Scottish Government
Edinburgh, United KingdomFull TimeSeniorPosted Today
This is an Expression of Interest (EOI) opportunity, available on a lateral move basis only. Applications are open to Core Scottish Government employees only. Job Title: Resourcing Operational LeadBusiness Area/Directorate: SG Core People Directorate - Attraction and ResourcingLocation: Edinburgh - Saughton HouseWorking Arrangement: Staff in roles compatible with hybrid working should aim to spend 40% of their contracted working time working in person at their contractual workplace. More information can be found within Hybrid Working Policy Grade: B3Advert Type: Level TransferDuration: PermanentEligibility: Expressions of interest are invited from substantive colleagues on level transfer from Core SG only.  Skilled Worker sponsorship is not available for this role. As a result, we are unable to appoint candidates who require Skilled Worker sponsorship now or in the future. Applicants must have an existing and ongoing right to work in the UK.  Overview Are you a motivated operational service leader with a passion for driving high performance and delivering exceptional customer service? 

We have an exciting opportunity for a Resourcing Operations Lead to play a strategic role in our Resourcing service, driving meaningful change and improving outcomes across the organisation. You will Oversee effective Resourcing and Recruitment practices for all A-C level recruitment and on-boarding activity.

Reporting to the Head of Resourcing Operations, in the wider Attraction and Resourcing team, you will oversee the delivery of high-quality, compliant, and customer-focused recruitment services across the Scottish Government, its Executive Agencies, and associated bodies. As a champion of candidate experience, you will ensure every interaction reflects our values and standards, while building strong, credible relationships with hiring managers and stakeholders at all levels.

You will ensure the timely and efficient recruitment of talent in line with departments requirements whilst adhering to Civil Service Commission Principles. 

The Resourcing Operations Lead provides operational leadership for all resourcing activities, ensuring the delivery of a quality service, efficient processes, compliance, and continuous improvement. 

 Responsibilities

  • Direct line management of Team Managers and leadership of 12 Resourcing Professionals to deliver efficient and effective resourcing solutions. 
  • Oversee the end to end recruitment process. 
  • Planning, monitoring and reporting on recruitment schedules and progress.
  • Engaging regularly with relevant colleagues and stakeholders to ensure recruitment approaches are compliant and aligned with current policies
  • Developing team capabilities to provide excellent customer support and continuous improvement
  • Ensuring operational teams deliver high-quality recruitment services in line with agreed standards. 
  • Provide leadership in managing team capabilities to provide excellent customer service and continuous improvement of resourcing processes and procedures. 
  • Accountable for good data management across the team
Success profileSuccess profiles are specific to each job and they include the mix of behaviours, experience and technical criteria (if applicable) that candidates will be assessed on.  ExperienceStrong evidence of using data and evidence to make decisions and influence with a focus on quality and governance 
 Behaviours:
  1. Leadership - level 3
  2. Managing a Quality Service - level 3
  3. Delivering at Pace - level 3
  4. Making Effective Decisions - level 3

 

You can find out more about Success Profiles Behaviours, here: Success Profiles - Civil Service Behaviours (publishing.service.gov.uk)  Working PatternThis post is a full-time role, but we welcome applications from staff with different working patters; proposed working patterns will be assessed against the business requirements for this post.  Our standard hours are 35 hours per week and we offer a range of flexible working options depending on the needs of the role, including Flexi-leave. Scottish Government staff in hybrid-compatible roles should aim to work in-person 40% of the time, either in an office or other agreed work location. If you have specific questions about the role you are applying for, please contact us. Further InformationFurther information about this opportunity is available from lorna.stirling@gov.scot 
 How to applyApply online, providing a CV and supporting statement (of no more than 750 words) providing evidence of how you meet the Success Profile of this role. Both the CV and the supporting statement provided will be assessed against the criteria for the role.
Vacancy closes at 23:59 on Monday 3 August.  Artificial Intelligence (AI) tools can be used to support your application, but all statements and examples provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on acceptable and unacceptable uses of AI in recruitment. If invited for further assessment, this will consist of an interview. Interviews are scheduled for w/c 10 or 17 August, however this may be subject to change. 

Recruitment Principles 
As a government organisation, we adhere to the Civil Service Commission Recruitment Principles and we investigate any complaints received in relation to recruitment cases. About usThe Scottish Government is the devolved government for Scotland. We have responsibility for a wide range of key policy areas including: education, health, the economy, justice, housing and transport. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. Our staff are part of the UK Civil Service, observing the Civil Service Code and working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland. We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer. As part of the UK Civil Service, we uphold the Civil Service Nationality RulesSecurity checksSuccessful candidates must complete the Baseline Personnel Security Standard (BPSS), before they can be appointed. BPSS is comprised of four main pre-employment checks – Identity, Right to work, Employment History and a Criminal Record check (unspent convictions). You can find out more about BPSS on the UK Government website, and read about the Government Vetting Charter, or about all the different levels of security checks in our Candidate Guide.  Internal candidates may need to gain higher security clearance than they currently hold if successful in their application.
 Equality statement We are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation.   Find out more about our commitment to diversity and how we offer and support recruitment adjustments for anyone who needs them. 
 Further information Find out more about our organisation, what we offer staff members and how to apply on our Careers Website.  Read our Candidate Guide for further information on our recruitment and application processes.  Apply before: 03/07/2026 (23:59). This role is open to substantive B3 staff from Core SG only. 
Ready to apply? You'll be taken to Scottish Government's application page.
Resourcing Operational Lead at Scottish Government