Police Records Specialist II

Posting number: Pol Rec Spec 2 - 1st shift

Department: Police

Division: POLICE Staff and Support

Job classification: Police Records Specialist II

Posting type: Open & Promotional

Categories: Clerical & Data Entry, Law Enforcement, Customer Service, Office and Administrative Support

Summary
This civilian position is responsible for computer-based data entry of police and citizen reports, accomplished through delivery of specialized customer services by telephone and/or in person, and maintenance of related records that are unique to the law enforcement environment.  Work is performed in accordance with established policies, procedures, and regulations, and with considerable independence, but may be reviewed by a supervisor.  Specific information and knowledge required for this position is learned on the job.
Spanish speaking candidates are encouraged to apply. 
Please note an extensive pre-employment criminal background check will be done and offers of employment are contingent upon passing.  
Workdays and Hours - 1st shift position, 6:30am pm to 3:00 pm, with Tuesday/Wednesday off (after training)

Bargaining Unit: Service Employee's International (SEIU)

**Employees within the department or division shall be given first consideration**

**Posting may close at any time **

Examples of duties

• Data entry duties include examining or initiating, correcting/retrieving highly sensitive and confidential information from a wide variety of oral and written reports
• Communicates with officers, other members of the Department, outside agencies and the public to complete tasks related to criminal and miscellaneous case entry
• Decisions are based on information available, and on relevant Department and City policies, procedures, and regulations.
• These examples are not intended to be all-inclusive and other related duties may be assigned as needed

Qualifications

• Ability to develop and maintain effective working relationships with associates, employees of other departments, representatives of outside agencies, and the public
• Ability to quickly develop knowledge of policies, procedures, and regulations relevant to Police Records
• Ability to communicate clearly and effectively, both orally and in writing
• Ability to respond in person and by telephone to a steady volume of case entry requests
• Ability to enter cases into the police records management system with speed and accuracy
• Ability to deal with new procedures and/or changing work conditions, as well as variable work conditions
• May require ability to acquire and maintain a valid Kansas driver's license
• Compliance with mandatory training requirements through the Department and City
• Compliance with Department and City policies and procedures, relevant laws, and regulations
• Compliance with sound safety practices and procedures, including proper handling of equipment
• An employee shall not pose a direct threat to the health or safety of other individuals in the workplace

Supplemental informationRequired Experience and Training

• High School Diploma
• Two years of experience in public contact work, data entry/retrieval, and recordkeeping.
• Must be legally authorized to work in the United States without the need of a sponsorship.  

Offers of employment are contingent upon passing a pre-employment physical which includes drug screening, and upon satisfactory results of an extensive criminal background check.
Starting pay for current City employees will be determined by City of Wichita policy or applicable bargaining unit agreement.