Job Summary
The Edit Support & Production Assistant position provides editorial and administrative support to the Publishing Operations staff, in addition to transaction/journal/magazine authors. The individual in this position is primarily responsible for preparing editorial materials for entry into the production process and modifying those files and related metadata in the Publishing Operations Workflow Management System (WMS), as well as providing administrative support as needed to authors during the production and publication process.
Key Responsibilities
Provide administrative and editorial support to editorial staff and authors.
- Provide support for IEEE Author Gateway application, including issues related to login, article information access, authorship verification alerts, and file upload and download.
- Provide trafficking and processing support to coordinate timely receipt of author alterations.
- Work with staff to log, resolve, and document solutions for routine support problems and communicate results to peers and management.
- Provide administrative support for other areas within Publishing Operations, as required.
- Prepare editorial materials for entry into production systems.
- Provide administrative support to society staff on production-based issues.
- Maintain and store dated records of various submissions, tasks, and correspondences to ensure accuracy in manuscript counts andsub-to-pub reports.
Education
- Bachelor's degree or equivalent experience English, journalism, or communications required
Work Experience
- 0-2 years experience
Skills and Requirements
- Excellent interpersonal, customer service, and communication skills required.
- Ability to handle multiple tasks and meet deadlines, along with the ability to work independently, are required.
- Proficiency in word processing and database systems required.
Ability to solve problems effectively so as to meet quality requirements and scheduled deadlines.
- Collaboration and ability to work in a team setting
Other Requirements:
As defined in IEEE Policies, individuals currently serving on an IEEE board or committee are not eligible to apply.
PLEASE NOTE: This position is not budgeted for employer-sponsored immigration support, this includes all persons in F (both CPT and OPT), J, H, L, or O status.
For information on work demands and conditions required for this position, please consult the reference document, ADA Requirements. This position is classified under Category I - Office Positions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Disclaimer: This job description is proprietary to IEEE. It outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management’s right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.