[HCM] Account Manager - Nhân viên Kinh doanh (Thermal/Barcode Industry)

Ho Chi Minh, VietnamFull TimeMid-levelPosted 1mo ago

Channel Overview:

Sales Channels: End-user channel (preferred) and dealer channel

Products: All Ricoh thermal products and services/solutions

Purpose: Take responsibility for assigned channels – acquiring new customers, nurturing existing accounts, and expanding in-store share to achieve assigned sales targets.

Duties and Responsibilities:

1. Follow up Sales Target through Sales Cycle

• Generate leads, arrange meetings, follow up with assigned leads (if any). • Develop quotes/proposals, prepare samples, collaborate with customer service team for other customer requirements. • Negotiate contracts, collect info, process POs, collaborate with cross-functional team for next process. • Monthly visits for customer updates. • Cross-sell planning, propose rebate programs, and conduct customers training if needed.

2. Reporting & Internal Coordination

• Update all reports for weekly meetings (Prospects, Projects, Planning, Meeting Requests). • KPI tracking, update, and reporting. • Prepare and update Business Plan (BP) regularly. • Submit direct reports after any customer meetings. • Prepare monthly and weekly forecast based on prospect pipeline by item. • Join PSI meetings and all weekly Sales meetings. • Perform other daily assigned tasks.

3. Products & solutions Knowledge Development

• Design and collect Sample Books for TTR and DT products. • Self-learn to better support and advise customers on TTR, DT, industry trends, and related products.

Requirements

• Bachelor's degree in Business Administration, Marketing, Economics, or related fields. • Minimum 3 - 5 years' experience in B2B Sales (experience in printing, consumables, or industrial media solution/thermal products is a plus). • Efficient English communication (reading, writing, listening, speaking). • Computer literacy in MS Office Suite. • Strong negotiation, communication, and customer relationship management skills. • Goal-oriented, self-motivated, and able to work independently under pressure. • Willingness to travel for customer visits.

Benefits

• Work in an international, dynamic, and friendly environment • Attractive salary and allowance package • Insurance as per Vietnam's labor code & extra accident/medical insurance • 13th-month salary and annual salary review • Benefit in kind, company trip • Opportunity to learn and improve skills with international standards • Opportunity for promotion

Ready to apply? You'll be taken to Ricoh Vietnam Company Limited's application page.